SHIPPING POLICY

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1 week (7 business days) after payment is received. Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Locations

We currently ship to:

• Canada
• United States

Currently, we do not offer international shipping outside of these countries.

Shipping Methods

We ship all orders using UPS.

Delivery times vary depending on your location and the shipping service selected at checkout. Please note that delivery estimates begin after your order has been processed.

Shipping Rates

We offer free standard shipping based on your shipping destination:

• Canada: Free shipping on orders of $250 CAD or more (before taxes and discounts).
• United States: Free shipping on orders of $200 USD or more (before taxes and discounts).

Orders below these thresholds will be charged shipping at checkout based on the destination and order details.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can monitor the progress of your shipment.

Delays

While we strive to meet estimated delivery times, delays caused by weather, carrier issues, customs processing, or other circumstances beyond our control may occur.

Lost or Damaged Packages

If your package is lost, arrives damaged, or you experience any shipping issues, please contact us as soon as possible. We will work with UPS to investigate the issue and help resolve it.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information provided at checkout.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team at support@newsocialfashionwear.co and we will be happy to assist you.